Policies

Terms of sale

Every journal is printed to your design. Prices are in Sri Lankan rupees and include the cover, binding and the pages you chose. The price you pay is the one shown at checkout, which we calculate on our server.

Card orders that aren't paid within 24 hours, and bank transfers without a slip within 48 hours, are cancelled. Your design stays saved.

Privacy

We follow Sri Lanka's Personal Data Protection Act. We use your name, phone, email and address only to make and deliver your order and to tell you about it.

• Your photos and print files are kept in private storage and opened only by expiring links.
• Designs that are never ordered, and their photos, are deleted after 90 days.
• Ordered designs are kept for 2 years so we can reprint and you can reorder next year. Ask us and we'll delete them sooner.
• We never see or store your card details. PayHere handles card payments.

Refunds and reprints

If your journal arrives with a print or binding fault, or damaged in delivery, send us a photo on WhatsApp within 7 days and we'll reprint it free.

We can't refund or reprint for mistakes in the design you approved, such as spelling or photo choice, or for low-resolution photos you were warned about in the builder.

You can cancel for a full refund until your order goes to print, usually within one working day of payment.

Delivery

We deliver to all 25 districts by courier, usually within 5 to 7 working days of payment. The fee depends on your district and is shown at checkout; it's free on orders over Rs. 7,500.

Cash on delivery is available for orders up to Rs. 6,000. Above that, the amount over the limit is paid by card first.