Questions and answers

The journal

What size is it?

A5, 148 × 210 mm, about the size of a school exercise book. B5 is coming later.

What paper do you use?

100 gsm paper in bright white or ivory. It takes gel pens and highlighters without showing through.

How many pages can I add?

Up to 220 pages in total, including the planner. The builder counts as you go and stops you before it's too thick to bind.

Can I write my name in Sinhala or Tamil?

Yes. Pick a Sinhala or Tamil font for any text on the cover. We check that the letters join correctly in print.

How long does it take?

Printing takes 2 to 3 working days and the courier takes 2 to 4 more. Most orders arrive within 5 to 7 working days.

How much is delivery?

It depends on your district and is shown at checkout. Delivery is free on orders over Rs. 7,500.

Do you deliver everywhere?

Yes, to all 25 districts by courier. We send the tracking number by email and SMS.

How can I pay?

By card, eZ Cash, mCash or online banking through PayHere, by bank transfer, or cash on delivery.

Is cash on delivery available for every order?

Up to Rs. 6,000. For bigger orders you pay the difference by card first and the rest on delivery.

When does my order go to print?

As soon as your payment is confirmed, or straight away for cash on delivery orders.

What if something is wrong with my journal?

If there's a print or binding fault, we reprint it free. Send a photo on WhatsApp within 7 days of delivery. See the reprint policy.

What if I made a typo?

Because every journal is made for you, we can't refund mistakes in the design. That's why the builder asks you to check every page before you order.

Still stuck? Contact us.